Terms & Conditions

Arrival & Departure Times

Check in is from 2.00 pm (14:00 hours)
Check out time is strictly 10.00 a.m

Online bookings (Including third party websites)

The hotel agrees to provide you with the booked accommodation in exchange for payment of the agreed rate at the time of booking.

 

Rates quoted on this site and third party sites maybe subject to strict payment conditions at the time of booking.

 

You will be bound by the terms of the specific rate plans you choose. Please choose carefully.

 

For cancellations please refer tothe Cancellation Policy below or to the site where your original booking was made. 

Corporate On-line Room Rates vs Guaranteed Rates

Corporate clients are welcome to take advantage of on-line specials, however we cannot offer on-line discounts as well as a charge-back facility, free upgrades or guaranteed corporate rates. On-line bookings are subject to strict payment terms at the time of booking. Cancellation policy applies.

 

To enquire about guaranteed corporate room rates please phone reservations on 09 378 9059 please click here:  Corporate Preferred

Room Rates

Our rates are based on a Dynamic Pricing model and therefore room prices will vary from day to day according to demand.

 

All rates quoted on this website and by the hotel are inclusive of Goods & Services Tax (GST) unless stated otherwise.

 

All rates are based on a maximum of 2 adults per room ‘unless otherwise stated'.

 

An 'extra adult' rate of $30 inc. GST per person, room only, will apply to additional persons 16 years and over.

Rates quoted on this site are commissionable at 10% by bona fide travel agents. Iata number must be supplied.

Rates quoted on this site are valid for the dates specified only.

 

All rates are 'room only' unless otherwise stated. 'BB' or 'Breakfast included' rates mean full cooked breakfasts. Persons not included in the original booking will be charged at the standard extra person rate.

 

Family Packages referred to on this site mean 2 adults and 2 children up to the age of 12 or per ticket conditions where passes apply.

 

Tentative bookings are valid for a maximum period of 48 hours from the date of enquiry and does not constitute a booking.

 

Hotel services including accommodation will not be sold to persons under the age 18 years old. Proof of age maybe required.

 

Persons under the age of 18 years may not occupy a room on their own unless accompanied by parents or legal guardian staying in a separate room that have given permission.

 

A confirmed booking or acceptance of offer by the hotel staff, it's website or third party representatives consitutes a legally binding agreement as per the terms as published.

465 Great North Road
Grey Lynn
Auckland, NZ

Tel:  00 64 9 378 9059

Fax:  00 64 9 378 1464

© 2017 The Surrey Hotel. All Rights Reserved.

 

General Manager
manager@thesurreyhotel.co.nz

Employment

For all employment inquiries please email:

manager@thesurreyhotel.co.nz

Terms & Conditions

For a full list of our Terms & Conditions please click here.

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